Pickabeau Terms of Use

These Terms set out the basic matters concerning the conditions and procedures for using the Pickabeau service (including the website pickabeau.co and the mini app within the Toss app; hereinafter the "Service") provided by Anigma Technologies Inc. (hereinafter the "Company"), and the rights, obligations and responsibilities of the Company and users.

• ① User: means a member or a non-member who uses the Service in accordance with these Terms.
• ② Member: means a person who has registered by providing personal information to the Company, or who has registered with a social account (Kakao, Naver, Google or Facebook) and been granted an account.
• ③ Non-member: means a person who uses part of the Service (such as purchasing a paid report or trying AI beauty content) without registering as a member.
• ④ ID: means the email address registered by a member, or the social account linked by a member, for the purpose of identifying the member and using the Service.
• ⑤ Password: means the combination of letters and numbers set by a member in order to confirm that the member matches the registered ID and to protect the member's confidential information.
• ⑥ Content: means the photos and survey responses that a user provides to the Service, and the analysis reports, simulation images and the like that the Service creates based on them.
• ⑦ Termination: means the Company or a member ending the Service use agreement.

• ① The Company shall post the contents of these Terms, together with its trade name, representative, location, telephone number, email address, business registration number and mail-order business report number, on the Service screen (such as the information area at the bottom) so that users can easily find them.
• ② The Company may amend these Terms to the extent that doing so does not violate relevant laws and regulations, such as the Act on the Regulation of Terms and Conditions, the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Act on the Consumer Protection in Electronic Commerce.
• ③ When the Company amends these Terms, it shall announce the effective date and the reasons for the amendment on the Service screen from 7 days before the effective date. However, for a change unfavorable to users, it shall announce it from 30 days before the effective date and shall notify members individually by email or the like.
• ④ A member who does not agree to the amended Terms may terminate the use agreement. Where the Company, in the announcement or notice, also informed members that those who do not express their refusal by the effective date will be deemed to have agreed to the amended Terms, and a member has not expressly refused, the member is deemed to have agreed to the amended Terms.

• ① A person who wishes to register as a member shall apply for registration by filling in the user information in the registration form prescribed by the Company or linking a social account, and by agreeing to these Terms and the Privacy Policy.
• ② The user information entered in the registration form must be genuine. A user who has not entered genuine information cannot receive legal protection, and use of the Service may be restricted.
• ③ The Company may withhold acceptance in any of the following cases.
• • (a) Where there is insufficient capacity in the facilities related to the Service
  • (b) Where there is a technical difficulty
• ④ The Company may refuse acceptance, or terminate the use agreement afterwards, if the applicant falls under any of the following.
• • (a) Where the application was made using another person's name
  • (b) Where the application was made with false user information
  • (c) Where the application was made in violation of relevant laws and regulations or for the purpose of undermining public order or morals
  • (d) Where the applicant intends to use the Service for an improper purpose

• ① The Company provides users with the following services.
• • (a) AI analysis reports based on photos and surveys provided by the user (face, hair and package reports, image consulting reports, and personal color diagnosis)
  • (b) AI beauty content (double eyelid and eyebrow simulations, face shape analysis, style pictorial generation, etc.)
  • (c) Provision of information on partner medical institutions and, where the user so requests, connection to a consultation
  • (d) Other services that the Company additionally develops or provides through partnerships
• ② The Company shall endeavor to provide the Service continuously and reliably as set out in these Terms.
• ③ The Company shall not disclose, reveal or distribute to others, without the user's consent, the user's personal information acquired in connection with providing the Service, and shall not use it for purposes other than Service-related business. However, an exception applies where a request is made in accordance with procedures under relevant laws and regulations.
• ④ Detailed matters concerning the processing of users' personal information are governed by the Company's Privacy Policy.

• ① The Company provides part of the Service for a fee, and the fee and the delivery deadline are displayed on the purchase screen of each service.
• ② Payment is made by the means indicated on the Service screen from among Toss Payments (Korean won and U.S. dollars), PayPal (Japanese yen) and in-app payment in the Toss app (mini app). Payment method information such as card numbers is processed by each payment service provider and is not stored by the Company.
• ③ A paid report can be fully refunded if it is within 120 hours after payment and before the photos and survey have been submitted. A refund is requested by sending the email address used for payment to pickabeau@anigma-ai.com.
• ④ Because analysis begins once the photos and survey are submitted, refunds are limited after that, and the provision of the Service is deemed complete when the report is received. However, if the Company fails to deliver the report within the delivery deadline indicated on the purchase screen, it shall give a full refund (where resubmission was requested because of a problem with the photos, the deadline follows the resubmission notice).
• ⑤ Cancellation and refunds of purchases made through in-app payment in the Toss app follow the procedures set by Toss.
• ⑥ Notwithstanding paragraphs ③ through ⑤, where there are grounds for withdrawal of an offer or a refund under relevant laws and regulations such as the Act on the Consumer Protection in Electronic Commerce, those laws and regulations apply.

• ① When using the Service, users shall not engage in any of the following acts.
• • (a) Improperly using another user's ID
  • (b) Providing a photo of a person other than oneself without that person's consent
  • (c) Reproducing or altering information obtained from the Service without the Company's prior consent, using it for publication, broadcasting or the like, or providing it to others
  • (d) Infringing the Company's or another person's copyright or other rights
  • (e) Spreading information that violates public order or morals to others
  • (f) Acts objectively judged to be connected with a crime
  • (g) Using the Service in a manner that interferes with the normal operation of the Service or harms the Company, its partners or other users
  • (h) Any other acts that violate relevant laws and regulations
• ② Users shall comply with relevant laws and regulations, these Terms, and the Service usage guides and cautions.

• ① The member is responsible for managing the ID and password, and the member is responsible for the consequences of the member's negligent management or improper use. The same applies to the management of the social account where the member registered with a social account.
• ② A member who becomes aware that the member's ID is being used improperly or of any other security breach shall notify the Company immediately.

A member may change member information such as the password on My Page, and may change information that cannot be changed on My Page by making a request to the Company.

• ① The Company may restrict or suspend all or part of the Service where there are unavoidable reasons such as natural disasters, a national emergency, suspension of service by a basic telecommunications provider, or inspection, replacement or failure of facilities.
• ② When the Company restricts or suspends the Service under paragraph ①, it shall promptly announce the reason and period through the Service screen or the like.

• ① A member may terminate the use agreement at any time by using "Withdraw membership" on My Page or by making a request to the Company by email or the like. Upon withdrawal, the account and the photos, simulation records and the like provided by the member are deleted in accordance with the Privacy Policy and cannot be recovered. However, transaction records that must be retained under relevant laws and regulations are retained for the prescribed period.
• ② If a member falls under any of the following, the Company may terminate the use agreement after notifying the member of this at least 7 days before termination and giving the member an opportunity to explain.
• • (a) Where the member violates the use restriction provisions of these Terms or does not resolve the reason within the restriction period
  • (b) Where the member applied in another person's name or concluded the use agreement by entering false application details
  • (c) Where a relevant authority has demanded termination of use
• ③ Where a member intentionally or through gross negligence interferes with the normal operation of the Service or seriously violates obligations under these Terms and relevant laws and regulations, the Company may suspend the member's membership without prior notice, and in that case shall promptly notify the member of the reason.

• ① The Company is not liable for damage resulting from an inability to provide the Service due to reasons not attributable to the Company's intent or negligence, such as natural disasters or equivalent force majeure, intentional interference with the Service by a third party, or disruption of Service use caused by reasons attributable to the user.
• ② The Company is not liable for the content of materials that users provide to the Service.
• ③ All content provided by the Service, such as analysis reports, simulation images and information on medical institutions, is for informational purposes and is not a medical diagnosis or a final medical opinion. Simulation images are AI-generated examples and may differ from actual procedure results. The Company does not form a medical care relationship between any particular medical institution and a user, and medical decisions must be made only after consulting a medical professional.

• ① Users must hold lawful rights to content such as photos that they provide to the Service.
• ② Photos and survey responses provided by a user are used only for the purpose of providing the Service and are not used beyond the scope and period set out in the Privacy Policy. If the Company wishes to use them for another purpose such as promotion, it shall obtain the user's separate consent.
• ③ If the Company judges that content provided by a user violates relevant laws and regulations or these Terms, it may delete the content or restrict its use.

• ① Where a user violates these Terms and thereby causes damage to the Company, that user shall compensate the Company for the damage incurred.
• ② Where the Company receives a claim for damages from a third party, or an objection such as a lawsuit, due to an unlawful act committed by a user while using the Service or an act in violation of these Terms, that user shall indemnify the Company at the user's own responsibility and expense, and where the Company is not indemnified, shall compensate the Company for the damage incurred as a result.
• ③ The Company is liable, in accordance with relevant laws and regulations, for damage caused to a user by the Company's intent or negligence.

The laws of the Republic of Korea apply to these Terms and to disputes concerning use of the Service, and where a lawsuit is filed between the Company and a user, the court having jurisdiction under the Civil Procedure Act shall be the competent court.

• The previous terms (effective January 1, 2025) are replaced by these Terms.